Business Improvement Officer Job at Hertfordshire County Council – Hertford

Job Duties:
An exciting temporary opportunity has arisen for a project officer role.

This role is based within The Business Improvement and Modernisation team which undertakes time limited transformation projects and programmes for the Adult Care Services Board to achieve efficiency and service improvement.

The job landscape in project management has evolved, just as the discipline itself has. Today’s project support officer needs a whole new set of skills to work effectively.

In addition to personal traits such as tenacity, resilience, creativity and the ability to self-start, below are the top five competencies for a project support officer.

Strong collaborative skills

Evidence of creating good working relationships with a range of partners and stakeholders

Project information control

The project support officers are the stewards of project information. You would be the first point of contact if anyone on the project wants the latest status, figures, actions or issues.

Best practices

Best practices reflect the method, processes, standards, procedures and tools of project management needed to work efficiently.

Quality control and assurance

The areas in which every project support worker is involved include audits, reviews, compliance, health checks, gateways, and configuration management.

Project support

Support can come in many shapes and sizes, making the support officer indispensable. The nature of the role means you are often the central point for the project – along with the project manager.

Closing Date: 26 April 2021

Interview Date: 13 & 14 May 2021

For an informal discussion and more information please contact: Elaine Hickling, Business Improvement Manager on 01438 845486.

Benefits of Working for HCC:
Flexible Working Arrangements (depending on the role)

Excellent Career Development

Salary Exchange for Additional Benefits

Excellent Pension Scheme with Employer Contributions

Shopping Discounts

Support Groups & Wellbeing Schemes

Application Information

How to Apply: Please follow the ‘Apply for Job’ button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Fixed Term and/or Secondment: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional Information

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Diversity: We are an inclusive employer and value a diverse workforce

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

About the Company

Company: Hertfordshire County Council –

Company Location:  Hertford

Estimated Salary:

About Hertfordshire County Council -