Overview

ECM Business Process Specialist Job at Wright County Government Center – Buffalo, MN

To apply, please visit: http://www.co.wright.mn.us/335/Employment-Opportunities

GENERAL DEFINITION OF WORK:

Performs difficult administrative work devising and designing business process requirements for all Health & Human Services (HHS) electronic content management systems (ECM) critical to the various HHS Divisions. Work is performed under the general direction of the Technology Supervisor.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

  • Responds to the needs of the HHS Department and end-users by analyzing business processes and supporting systems.
  • Performs cost-benefit and return on investment (ROI) analyses for changes to aid management in making implementation decisions.
  • Performs evaluation of specific business processes and presents findings to management as directed.
  • Researches, evaluates, and recommends processes and technology solutions that will most effectively improve the overall efficiency and effectiveness of the Department’s financial and enterprise-related services and software programs.
  • Performs enhancements to processes and applications to increase the efficiency and effectiveness of operations; creates process models, specifications, diagrams, and charts; develops project budgets and timeframes for process changes to support department objectives; coordinates and performs in-depth tests, including end-user reviews, for modified and new processes; conducts post-implementation support.
  • Serves as Project Manager in the implementation of business processes and information systems including assessing the project scope and budget/personnel requirements of assigned projects and preparing and presenting detailed business requirements.
  • Creates and changes lifecycles/queues/workflows and other business objects in the ECM system in conjunction with the County’s IT Department, and other county and state ECM experts.
  • Supports ECM processes for all of HHS by proposing and implementing changes to the ECM configuration in conjunction with the County IT Department’s ECM guidelines.
  • Accesses the ECM test environment as needed for development and quality assurance testing of solution designs.
  • Performs other duties and activities as assigned.

Job Type: Full-time

Pay: $28.00 – $39.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

Education:

Experience:

  • Busines Analyst or I.T.: 3 years (Preferred)

Work Location:

Company’s website:

  • http://www.co.wright.mn.us/335/Employment-Opportunities

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

About the Company

Company: Wright County Government Center –

Company Location:  Buffalo, MN

Estimated Salary:

About Wright County Government Center -