Registry Support Officer, ACAT Job at ACT Government – Canberra ACT

Are you looking to use your client focused customer service skills in a unique environment? Do you thrive in a fast-paced team environment, with internal drive to provide outstanding client experiences? Can you meet tight deadlines while still producing high quality work?

The ACT Civil and Administrative Tribunal (ACAT) is seeking a dedicated, resilient, and enthusiastic person to perform the role of Registry Support Officer. We are seeking someone with:

a love for interacting with people

excellent computer skills

self-drive to get the next task started as soon as the last task is completed

an eye for detail and desire to get things right

The role will see you delivering high quality client focused registry services, via phone, email, and in person, to assist members of the public accessing ACAT. You will be part of a team of high performers, who behind the scenes, undertake vital administrative support to ensure that ACAT can undertake its work in a timely and effective way.

If this sounds like you, we would love to hear from you!

Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months

How to Apply: Applicants should provide:
curriculum vitae

and details of two referees (one of which must be your current supervisor/manager); and

a personal pitch (the pitch is to be a maximum of one page). In your personal pitch, please explain why you are the best person for the job and how you meet all the Behavioural Capabilities listed below:

Ability to develop and maintain productive working relationships to achieve individual, team and organisational goals.

Ability to deliver a high standard of customer and community focused service, with an emphasis on quality and attention to detail.

Ability to operate in a demanding and dynamic work environment and contribute to and engage with improved methods of working.

Specific examples should be provided where appropriate.

Applications should be submitted via the Apply Now button below.

Apply Now

About the Company

Company: ACT Government –

Company Location:  Canberra ACT

Estimated Salary:

About ACT Government -