Senior Digital Solution Consultant Spanish & Italian Job at ServiceNow – Dublin

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Senior Digital Solution Consultant,

Location: Dublin

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

We are currently seeking a Senior Solution Consultant (SC) to join the rapidly growing Presales Digital team. As an SC, you will provide expert level technical and business solution consultancy during the presales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of Business Value Assessments. Conveying the value of ServiceNow solutions to customers and prospects is what the Solution Consulting organisation is focused on.

Job Responsibilities

Assist Inside Sales teams in the qualification of customer needs through discovery;

Participation across the sales lifecycle on acquiring new customers;

Provide mentoring and training to peers, colleagues and partners;

Demonstrations of the product, both standard and tailored to prospects and existing customers

Generation of product demo scripts and scenarios and maintaining demonstration environment(s);

Scoping and delivering Proof of Concept/Proof of Value engagements with prospects;

Responding to Request for Information/Proposal documents;

Staying current on product developments/releases to a level required for demo and POC/POV;

Supporting Marketing events – user conferences, trade shows, webinars etc.;

Staying current on competitive analyses and understanding differentiators between the company and its competitors;

Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.;

In conjunction with Sales and Professional Services, conduct transition briefing – communicate commitments and expectations in preparation for deployment;

Act as the ServiceNow subject matter expert at Executive briefings / marketing events;

Fluent Spanish


In order to be successful in this role, we need someone who has:

3+ years of experience in a pre-sales role in a SaaS, or PaaS environment

Open and creative mind

Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue;

Being proactive without being told what to do;

Ability to prioritise tasks and be efficient to minimise wasted effort;

Proven ability to live up to commitments while maintaining integrity and focus on details;

Demonstrated ability to learn new technology;

Background in ITIL, Service Management, Asset Management, IT Management and Security Operations would be advantageous

Exceptional communication and presentation skills to include technical and business concepts

Fluent Spanish and working professional Italian

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

About the Company

Company: ServiceNow –

Company Location:  Dublin

Estimated Salary:

About ServiceNow -