Single Homeless Support Officer Job at East Herts Council Hertford

Job information

East Herts Council is recruiting a Single Homeless Support Officer for our new homeless accommodation project. Cedar Lodge provides six self-contained flats for single homeless clients, for up to 2 years, to support them to make positive changes in their lives and move on to more independent and longer term accommodation.

The key tasks of the role are:

  • To manage the accommodation and provide support to the single homeless residents facilitating them to access and engage with services that promote their independence and wellbeing,
  • To provide outreach support to those that have successfully moved on to independent accommodation to assist them sustain their accommodation.

This can be a challenging but extremely rewarding role that requires you to support our clients to view their stay as a temporary step on a journey to independence and self-sufficiency.

What we are looking for:

  • You will have previous experience of working with and supporting vulnerable customers in a residential environment;
  • You will need to be able to provide a flexible, empathetic and responsive service to meet the needs of the residents who are likely to have a range of health and support needs;
  • You will have excellent communication and creative problem solving skills enabling you to create options for people where these may be hard to find;
  • You will demonstrate the confidence, enthusiasm and ability to manage a case load of complex service users;
  • An understanding homelessness law as well as welfare benefits available to applicants would be an advantage but full training will be given.

A Basic DBS check will be carried out for this post

About the Company

Company: East Herts Council

Company Location:  Hertford

Estimated Salary:

About East Herts Council