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UX Researcher Jobs in Houston, TX at Deloitte

Title: UX Researcher

Company: Deloitte

Location: Houston, TX

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

The TeamWe are looking for a UX Designer with a passion for research to join our product team and help us continue to set the design vision for business applications used by Deloitte Customer and Marketing clients and practitioners. This role will participate in key solutions within an existing product line and help develop new products. This person will be expected to work closely with asset managers and engineering teams. This role requires a self-starter, with strong communication skills, who enjoys collaboration across disciplines and who is passionate about communicating the user’s voice and incorporating it throughout the product design process.

Work You’ll Do:

Iterate with product management to create mockups and prototypes based upon business requirements and user research

Establish UI guidelines and component styles

Ensure product uses/implement UI guidelines

Develop UX design solutions that are on strategy and reflect our brand’s personality

Team up with engineers and senior leadership to define and implement innovative solutions for the product direction, visuals, and experience

Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas and testing sessions

Participate in business and UI reviews with multi-disciplinary product teams

Represent the voice of the user(s) in business and product conversations and decisions

Prototype concepts for communication with the business, to aid in sales demos, development, and usability studies

Collaborate with other UX designers to translate requirements for use by engineering colleagues

Present, articulate, and sell ideas and recommendations to product management and business stakeholders

Required Qualifications:

Bachelor’s degree in Human-Computer Interaction, Human Factors, User Experience Design, Information Science or Computer Science or other related fields

At least 2+ years of end-to-end design experience in the software product space

2+ yrs having experience shipping product and working closely with engineering partners

Can conduct design workshops and requirements gathering with stakeholders

Strong knowledge of User Research methods such as Usability Testing, Concept Testing, User Interviews, Unmoderated Remote Studies, User Surveys, Prototype Testing, Contextual Inquiry, Heuristic analysis, Competitive Analysis & Benchmarking etc.

Ability to build personas & user journeys that demonstrate learnings from research studies. (experience designing workflows and wireframes is a plus.)

Experience working with UX design teams focused on building business tool products

Proficient with Figma, InVision, Sketch, Axure, Adobe InDesign, or other visual design and wireframing tools

Aware of and attentive to the details, …

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About Deloitte